[ale] Problem connecting to internet

Trey Sizemore trey at fastmail.fm
Wed Jun 30 10:26:07 EDT 2004


I moved recently and now have an Adelphia cable high-speed connection to
the internet.  I previously had a cable internet connection as well, but
with a different provider.  My linux boxes are set to get their IP and
nameservers via DHCP, but for some reason, I'm unable to do so with the
Adelphia cable connection.  The initial setup of the service was done
(as required) on a Windows machine (my Dell Latitude D600 laptop) and I
can connect (as I am now) via Windows to the internet.  This laptop is a
dual-boot setup and my SUSE 9.1 *can't* seem to get an IP or nameservers
and connect.  The 'ifconfig' command shows the eth0 interface with some
Rx and Tx packets, but no IP address and pinging outside sites like
yahoo.com and linux.com says they can't be found.

The adelphia tech support says they can't really help, but are sending
someone later today to check the modem (although, again, it works fine
with Windows).  I wanted to see if anyone else on list had experience
with Adelphia or knew of something I might try.  

Also, I've tried to connect with the cable connection and my linux
desktop with the same results (or lack thereof).  These machines were
connecting with the other cable provider as recently as 5 days ago and
I've not changed anything on the machines.

Thanks for any tips.
-- 
  Trey Sizemore
  trey at fastmail.fm



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