[ale] Cable modem and service

[Leam Hall]

A comedy of errors.

First, while the phone person and the field tech were professional and 
courteous, it took a week to get someone out.

Signal line is in the 4 dbmv range. The other signal was a cable from 
another provider. They may get a call as budget allows since their 
signal was higher.

Stupid Comcast "activate" web page hosed my Chrome settings so that 
every page was redirected to the activation page even after things were 
working. Had to remove and reinstall Chrome to clear it all.

So, can't say I'm ecstatic about things, but we currently have one 
internet line. As budget allows we'll look into options.

I appreciate everyone's insight.

Leam

On 07/17/16 21:56, Jim Kinney wrote:
> That's comcast. Make them redo their ground and check power ratings.
>
>
> On Jul 17, 2016 6:08 PM, "leam hall" <leamhall at gmail.com
> <mailto:leamhall at gmail.com>> wrote:
>
>     Moved, trying to keep Comcast just to make it fast. Not working.
>
>     Using the same Surfboard SB6141 as of three days ago. Service was to
>     be on today. The up and down lights come on green then go to blue.
>     Comcast says modem not responding to contact.
>
>     Hooked modem directly to incoming cable line, and then after the
>     first splitter. Lights still the same.
>
>     Is this me or comcast?