[ale] Open Source ITSM tools?

Wolf Halton wolf.halton at gmail.com
Sun Dec 15 10:13:51 EST 2013


OTRS possibly.
remedy is awful, especially if you ever want to search for old tickets

Wolf Halton
--
http://wolfhalton.info
Apache developer:
wolfhalton at apache.org
On Dec 15, 2013 6:38 AM, "Leam Hall" <leamhall at gmail.com> wrote:

> Anyone know of enterprise class ITSM tools that are fully Open Source?
> Something that has Asset Management, discovery, ticketing, contract
> linking, change management, SLA monitoring, etc?
>
> Something like BMC Remedy but Open Source and not so dog slow.
>
> Leam
>
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