[ale] OT: State of Georgia Groupwise server issues

Fri Oct 5 16:28:56 EDT 2012

Actually, it's not an administrator session. Probably just the address book view.
She can only affect her own personal address books.
If she's not in the office and can access mail on her pc, it may just be in caching mode.
There's zero way that admin functions can be done from a client. It requires an entirely different piece of software that as to have direct file access to the database.
The desktop app can be logged out of at any time, if you know how to do it.
In the office, she probably doesn't have to login to mail because it's configured to single sign-on with the network login, which is a configurable option.

-jt

>>> Scott Castaline <skotchman at gmail.com> 10/5/2012   02:25 PM >>> 
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Since my OP she is able to access her account without logging in using
the desktop app which they have been told to only use when and if they
are physically in the office. There isn't any option to log out and
she stays logged in as a result. Everybody else from the office has to
log in no matter how they exit. also, I was poking around and all of a
sudden her tool bar icons had changed to more of an administrator's
session. It had an option to delete users or remove users and groups.

On 10/05/2012 12:31 PM, James Taylor wrote:
> When you're dealling with browsers, bizarre behavior seems to be
> the norm. Could be a cache thing.
> 
> <rant> As far as why the GroupWise system is taking so long to
> restore, it is basic administrative incompetence.  The state of
> Georgia decided to go to an all windows environment several years
> ago, and turned it all over to IBM to manage. DHR has a GroupWise
> mail system with hundreds of servers throughout the state. Because
> of the decision to make the change, all maintenance and updates
> basically stopped years ago, and the software is about 4 major
> releases out of date, and is running on an OS platform that has
> been discontinued for five years on antiquated hardware. They also
> have one contract GW admin to support 10's of thousands of users. I
> support Groupwise systems all over the country, and if the system
> is configured properly, a disk failure means you have 10 minutes of
> downtime while you switch to the backup database Upgrading and
> configuring the system properly would be trivial relative to the
> scale of the system, but they don't want to spend any more money on
> the "legacy" system they continue to, and will continue to, rely
> on.  Your tax dollars at work. </rant> -jt
> 
> 
> 
> James Taylor 678-697-9420 james.taylor at eastcobbgroup.com
> 
> 
> 
>>>> Scott Castaline <skotchman at gmail.com> 10/5/2012   10:53 AM
>>>> >>>
> My wife is a state employee (Georgia Department of Behavioral
> Health & Developmental Disabilities which I believe is part of DHR)
> that works from home. The Groupwise Server went down on Mon of this
> week thus no email access. She had been told that they were having
> hard drived be issues and one of the harddrives was being replaced.
> Today is Fri and she still can't login to her Novell Groupwise
> account, she gets a message that her inbox is unavailable. After
> that she went to an agency that is based in Florida (ASI Works)
> their web site and clicked on an email address link. She then
> noticed that a second IE window had opened minimized, when she
> clicked on it she was in her groupwise account. Oh and she had
> closed the tab where she had originally got the error message in
> her failed attempt to login.
> 
> Okay, maybe a dumb question or two but, WTF? Is this second window
> a delayed entry from the failed login and since she closed that tab
> used for the failure IE just opened it in a separate window? Or is
> there something more bizarre going on? Also, why is it taking so
> long for this server to be restored? 
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