[ale] OT: AT&T data charge

Tue Jun 7 19:02:06 EDT 2011

Got them to refund last month, but it's true, you have to subscribe to some
form of data plan if you have a smart phone on the AT&T network whether or
not you use 3G.

Feeling extorted.

Thanks
ed

On Tue, Jun 7, 2011 at 15:34, Lightner, Jeff <JLightner at water.com> wrote:

> I once had Awful T&T argue with my niece over some bogus subscription
> charges she was receiving passed on by AT&T.  They didn't want to come
> off the charges although they said they weren't responsible.  Since I
> was pretty sure they were getting a cut I asked to be transferred to the
> Security department saying that it was clearly "fraud" by this third
> party.   It was amazing how quickly they took the charges off the bill
> when I started talking about that.
>
> -----Original Message-----
> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of
> scott
> Sent: Tuesday, June 07, 2011 2:49 PM
> To: Atlanta Linux Enthusiasts
> Subject: Re: [ale] OT: AT&T data charge
>
> if you read your license agreement (EULA?) that you had to sign when
> you got the simcard/original phone there is verbiage in there.  It
> blows. I think it is wrong. But any non-dumb phone has to have a data
> plan.  I had to have an employee show me where it was.  it was burried
> in the middle of a paragraph.  Both AT&T and Verizon care about what
> phone you have and charges appropriately.  T-Mobile doesnt care but
> doesnt allow you to use services you dont pay for (texting is either
> paid for OR you pay $0.10@ with t-mobile).  I took my mom's sim car
> put it in my google smart phone and it works with no extra charges
> except she didnt have any data traffic.  Only phone/SMS.  Once I
> switched my card back in it fully worked.
>
> fight it but dont be surprised if they dont buckle.
>
> On Tue, Jun 7, 2011 at 2:37 PM, Richard Bronosky <Richard at bronosky.com>
> wrote:
> > They have to generate a signature or a voice recording of your consent
> > in order to add that charge. Fight them. Don't try to continue using
> > the device. But for the one month where you were uninformed of their
> > choice to charge extra for the same service based on the device
> > consuming it, don't give in.
> >
> > On Tue, Jun 7, 2011 at 2:32 PM, Edward Holcroft <eholcroft at mkainc.com>
> wrote:
> >> All
> >> My daughter recently got a used iPhone and put her AT simcard from
> her
> >> non-smartphone in - kids just gotta have an iPhone, ya know. She only
> >> accesses data using wifi and 3G is switched off. This month I get my
> phone
> >> bill and they've added a $30 3G data plan even though she did not use
> any
> >> ATT data. When I queried with AT&T they said I am not permitted to
> use a
> >> smartphone without a data plan, even if I do not access ATT data.
> >> Does anyone know about this? Is this even legal? It just seems
> fraudulent.
> >> Is this even worth contesting or do I choose to either pay up or
> switch back
> >> to the old phone?
> >> ed
> >>
> >> --
> >> Edward Holcroft
> >> Madsen Kneppers & Associates Inc.
> >> 3020 Holcomb Bridge Rd. NW
> >> Norcross, GA
> >> 30071
> >> Tel (770) 446-9606
> >> GoogleVoice (678) 587-8649
> >>
> >> WARNING/CONFIDENTIALITY NOTICE:This message may be confidential
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> sender
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> >> or disclose its content to any other person. Internet communications
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> Any
> >> unauthorized use or interception of this e-mail is illegal.
> >>
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> >
> >
> >
> > --
> > .!# RichardBronosky #!.
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-- 
Edward Holcroft
Madsen Kneppers & Associates Inc.
3020 Holcomb Bridge Rd. NW
Norcross, GA
30071
Tel (770) 446-9606
GoogleVoice (678) 587-8649

WARNING/CONFIDENTIALITY NOTICE:This message may be confidential and/or
privileged. If you are not the intended recipient, please notify the sender
immediately then delete it - you should not copy or use it for any purpose
or disclose its content to any other person. Internet communications are not
secure. You should scan this message and any attachments for viruses. Any
unauthorized use or interception of this e-mail is illegal.
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