[ale] I'm confused

Geoffrey Myers lists at serioustechnology.com
Tue Nov 23 08:15:26 EST 2010


John Pilman wrote:
> My experience with Best Buy and their warranties is similar, but dated. 
> I don't spend much time or money there anymore because of that.

Much the same here.  I've been asked to leave Best Buy twice now for 
contradicting a salesman's comments.  Further, ever since they were 
nailed for bait and switch, I've come to the conclusion they are an 
unethical company.

> 
> On Fri, Nov 19, 2010 at 6:31 PM, Richard Bronosky <Richard at bronosky.com 
> <mailto:Richard at bronosky.com>> wrote:
> 
>     My [vicarious] experience with the warranties my mother in law insists
>     on buying from BestBuy is that when you get a lemon they refuse to
>     replace it. Instead they come out and replace the bulb in your
>     projector every few months until the warranty expires. And with
>     computers they tell you it is your fault and not covered.
> 
>     On 11/19/10, wolf at wolfhalton.info <mailto:wolf at wolfhalton.info>
>     <wolf at wolfhalton.info <mailto:wolf at wolfhalton.info>> wrote:
>      > IMO, extended warranties are always just moneymakers for the
>     retailer.
>      > Most things fail in the first week or 2, if they are going to fail...
>      > Or they fail 5 years out - 3 years after your extended warrantee is
>      > done.
>      > The the cost of replacing the very, very few things that fail in the
>      > interim
>      > (covered) period are more than offset by the other instances.
>      >
>      > -----Original Message-----
>      > From: Tom Freeman <tfreeman at intel.digichem.net
>     <mailto:tfreeman at intel.digichem.net>>
>      > Reply-to: Atlanta Linux Enthusiasts <ale at ale.org
>     <mailto:ale at ale.org>>
>      > To: Atlanta Linux Enthusiasts <ale at ale.org <mailto:ale at ale.org>>
>      > Subject: Re: [ale] I'm confused
>      > Date: Fri, 19 Nov 2010 11:54:35 -0500 (EST)
>      >
>      >
>      > Disclaimer - IANAL, nor do I work associated with retail operations.
>      >
>      > My understanding is that for most situations the extended warrenty
>      > offered at time of sale is almost pure profit for some company. I am
>      > sure that there are times and conditions where an extended warrenty
>      > makes economic sense but I personally don't know what those
>      > conditions might be.
>      >
>      > That said, prorating the warrenty in case of a totalled wreck
>      > seems like a nice gesture at least.
>      >
>      > As usual, YMMV and probably does.
>      >
>      > On Thu, 18 Nov 2010, Michael Potter wrote:
>      >
>      >> When I bought my car they offered me a 7 year warranty for $N.
>      >> I asked what happened if I totaled my car and I did not need the
>      >> warranty.  They said they would give me a prorated return on the
>     $N -
>      >> $50 fee.
>      >> That may sound good, but the car comes with 5 year warranty.
>      >> They are on the hook only the last two years, but if you return the
>      >> warranty, they prorate from the beginning.
>      >> I said no thanks.
>      >>
>      >> FWIW: Apple has the same deal on their 'AppleCare'.  It starts from
>      >> when you bought the computer.  There is no way to get it extended.
>      >> Apple goes out of their way to make that clear.
>      >>
>      >> On Thu, Nov 18, 2010 at 9:50 PM, Chris Fowler
>      >> <cfowler at outpostsentinel.com
>     <mailto:cfowler at outpostsentinel.com>> wrote:
>      >>> On Thu, 2010-11-18 at 21:21 -0500, Chris Fowler wrote:
>      >>>> I went ahead and bought a 2Y warranty from HP so that I will
>     not have
>      >>>> to
>      >>>> buy her another laptop until BF of 2012.
>      >>>
>      >>> Okay here is the funny story.
>      >>>
>      >>> They sold me a 2Y Extended Service Plan.  That plan starts the
>     day of
>      >>> purchase!  I was not informed of this.  When I got the email
>     that stated
>      >>> 11/28/2009 -> 11/28/2011 I was furious.
>      >>>
>      >>> I've been on the phone for 30 minutes and I have to call back in 24
>      >>> hours to cancel the transaction.
>      >>>
>      >>> Why would I pay $99 for a 2Y warranty with 1 year already gone?
>      Does
>      >>> this make any sense?
>      >>>
>      >>>
>      >>>
>      >>>
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>      >>
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>     --
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> 
>     .!# RichardBronosky #!.
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-- 
Until later, Geoffrey

"I predict future happiness for America if they can prevent
the government from wasting the labors of the people under
the pretense of taking care of them."
- Thomas Jefferson


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