[ale] OT: Security code on Credit/Debit cards

[Scott Castaline]

On 02/20/2010 07:21 AM, Avery Ceo wrote:
> Having just been through this, a couple of points:
>
> 1)  Federal law DOES cover debit cards as well.  As others noted,
> though, you have to get the money back from the bank rather than the
> other way around.  That can leave you flat broke until your next
> paycheck comes in.
>
ING DIrect once aware of the situation give customer a temporary loan to 
cover the overage for the period of the investigation to prevent 
overdraft. This loan is interest free during the investigation, if it 
turns against your favour I believe that it becomes a regular loan with 
interest charged.

> 2) You won't get local police to investigate.  If you have something
> solid, however, there is someone who will.  Believe it or not, primary
> investigative jurisdiction on "access device fraud - including credit
> and debit cards falls, to the Secret Service.  We called them directly,
> and they were very happy for the info we were able to give them.  The
> faster you move to call them, the better chance they have - cameras, etc.
>
How? Do you think it's too late for me to contact Secret Service?

> 3) Even though they won't help you, file a police report anyway.  Your
> bank will require it to write off the fraud, and the Secret Service
> isn't officially a reporting agency, so it doesn't provide them.
>
> Just my 3 cents,
>
> Avery
>