[ale] OT: DeKalb Sets Public Meeting On Comcast

scott scott at sboss.net
Thu Feb 18 10:24:29 EST 2010


my business class has been awesome.  under comcast/home I kept getting
bottle necks (due to neighbors spamming people) and other issues.
once I went business class I really havent had many issues and they
were fixed extremely fast under business class support.

major major difference...

On Thu, Feb 18, 2010 at 10:09 AM, Jerald Sheets <questy at gmail.com> wrote:
> I can't say enough about the business account.  20/1.5 and no caps.
>  Customer service has always been precisely that, and the techs I've spoken
> to spoke Linux rather fluently.
> It's amazing the difference in experience an extra 20 bucks will get you.
>
> ---
> Jerald M. Sheets jr.
>
>
>
>
> On Thu, Feb 18, 2010 at 8:29 AM, Michael Trausch <mike at trausch.us> wrote:
>>
>> There is a quad tuner cablecard pcie card that will be coming out this or
>> next month, IIRC. I plan on getting one to play with it, tho TV is not my
>> primary service with them. I can live without that; its the Internet I need
>> (and done right & withoutusage caps). Which is why I pay the extra for
>> business.
>>
>> On Feb 18, 2010 7:19 AM, "Byron Jeff" <byronjeff at clayton.edu> wrote:
>>
>> On Thu, Feb 18, 2010 at 06:40:33AM -0500, Geoffrey wrote:
>> > krwatson at cc.gatech.edu wrote:
>> > > DeKalb...
>>
>> While the script monkeys are difficult to deal with, at least they do
>> answer the phone quickly. I can still remember the 45+ hold times when
>> Media One was running the shop.
>>
>> My biggest frustration is a technical one. After touting during the OTA
>> digital transision that you needed to change nothing if you were a Comcast
>> customer, they went Ninja Assassin on their analog offerings and started
>> converting large portions of the their basic cable tier to digital.
>> Considering the 6 for 1 channel swap between digital and analog, that is
>> understandable.
>>
>> What is not is their insistance on then encrypting those channels and
>> forcing the use of a box in order to decode them. They can spout all the
>> crap they want about it being best for the customer. It's not. It's a
>> blatant naked control/money grab to force folks into a box for every TV,
>> though all modern TVs have digital clear QAM tuners that are perfectly
>> capable of tuning in digital channels if they are not encrypted.
>>
>> As a MythTV user with 3 analog tuners, I am incensed. Not only are my
>> current tuners going to be obsoleted eventually, there is no alternative
>> for grabbing the encrypted digital content as their boxes have no reliable
>> mechanism for obtaining it. Couple that with the monthly fees that CC
>> wants
>> for their crappy boxes, and you can see why I'm not happy.
>>
>> Being able to get analog content without a box was the one clear advantage
>> that cable has/had over the alternatives. I don't want anyone else's DVR
>> system. No flexibility. No expandability.
>>
>> I'm shopping for an alternative. It really would be no problem if I were
>> not a sports junkie because pretty much everything is available online in
>> one format or another. But content like ESPN or NFL Network is much more
>> difficult to get online reliably.
>>
>> Any suggestions. The best I've come up with so far is OTA digital/HD for
>> broadcast content coupled with a satellite box and HD/digital grabber for
>> the rest.
>>
>> BAJ
>>
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>
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