[ale] OT: DeKalb Sets Public Meeting On Comcast

Jerald Sheets questy at gmail.com
Thu Feb 18 10:09:56 EST 2010


I can't say enough about the business account.  20/1.5 and no caps.
 Customer service has always been precisely that, and the techs I've spoken
to spoke Linux rather fluently.

It's amazing the difference in experience an extra 20 bucks will get you.


---
Jerald M. Sheets jr.




On Thu, Feb 18, 2010 at 8:29 AM, Michael Trausch <mike at trausch.us> wrote:

> There is a quad tuner cablecard pcie card that will be coming out this or
> next month, IIRC. I plan on getting one to play with it, tho TV is not my
> primary service with them. I can live without that; its the Internet I need
> (and done right & withoutusage caps). Which is why I pay the extra for
> business.
>
> On Feb 18, 2010 7:19 AM, "Byron Jeff" <byronjeff at clayton.edu> wrote:
>
> On Thu, Feb 18, 2010 at 06:40:33AM -0500, Geoffrey wrote:
> > krwatson at cc.gatech.edu wrote:
> > > DeKalb...
>
> While the script monkeys are difficult to deal with, at least they do
> answer the phone quickly. I can still remember the 45+ hold times when
> Media One was running the shop.
>
> My biggest frustration is a technical one. After touting during the OTA
> digital transision that you needed to change nothing if you were a Comcast
> customer, they went Ninja Assassin on their analog offerings and started
> converting large portions of the their basic cable tier to digital.
> Considering the 6 for 1 channel swap between digital and analog, that is
> understandable.
>
> What is not is their insistance on then encrypting those channels and
> forcing the use of a box in order to decode them. They can spout all the
> crap they want about it being best for the customer. It's not. It's a
> blatant naked control/money grab to force folks into a box for every TV,
> though all modern TVs have digital clear QAM tuners that are perfectly
> capable of tuning in digital channels if they are not encrypted.
>
> As a MythTV user with 3 analog tuners, I am incensed. Not only are my
> current tuners going to be obsoleted eventually, there is no alternative
> for grabbing the encrypted digital content as their boxes have no reliable
> mechanism for obtaining it. Couple that with the monthly fees that CC wants
> for their crappy boxes, and you can see why I'm not happy.
>
> Being able to get analog content without a box was the one clear advantage
> that cable has/had over the alternatives. I don't want anyone else's DVR
> system. No flexibility. No expandability.
>
> I'm shopping for an alternative. It really would be no problem if I were
> not a sports junkie because pretty much everything is available online in
> one format or another. But content like ESPN or NFL Network is much more
> difficult to get online reliably.
>
> Any suggestions. The best I've come up with so far is OTA digital/HD for
> broadcast content coupled with a satellite box and HD/digital grabber for
> the rest.
>
> BAJ
>
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