[ale] [rant] I dislike "we only support winblows/OS X" AT&T internet

Ned Williams nedj10 at gmail.com
Mon Mar 3 13:22:56 EST 2008


If you have 19 machines on a network, why don't you have a switch and  a
router and not force a linux box to do the job of the aforementioned 10
dollar router?
Sorry I know there are people out there who insist on demonstrating value in
their stll creaking along  486/66 by making it their dsl
router/firewall...but I mean rather than get spitting mad on the phone with
techs who you KNOW are not going to know squat about linux nor are they
required too...(a google of "AT&T system requirements" first hit spells out
what they are required to support)

   - Intel or equivalent Pentium Pro, II, III, or IV at 133MHz or faster
   - Windows 95/98/ME/XP or Windows NT 4.0/2000 (TCP/IP and Ethernet
   support must be enabled)
   - RAM -
      - Windows 95/98/XP - 32 MB
      - Windows NT - 32 MB
   - Hard drive with 100 megabytes available
   - Ethernet Network Interface Card (NIC) or built-in Ethernet port
   supporting 10 Base-T
   - CD ROM
   - Microsoft(R) TCP/IP stack


This means when you, you're gf, your mom,dad uncle or whomever has their
service all agreed to these terms when you got the service..

don't agree fine, get speak easy, they support Linux and your blood pressure
will be lower...but don't expect the AT&T's  Chennai support center to
understand the eccentricities of the  latest Debian release, when their
product list is limited to windows only..

and hey if it helps..they don't support Vista either

Ned







On Mon, Mar 3, 2008 at 12:05 PM, Jeremy T. Bouse <jeremy.bouse at undergrid.net>
wrote:

>    The other problem with being able to go with any one other than the
> telco is if you're like me, stuck behind a remote DSLAM the telco won't
> provide the resellers with the ability to service you. Every DSL
> provider claims they can't service my house but I have the top speed DSL
> from AT&T. Luckily I don't have to call them for support too often
> considering I've got a very non-standard configuration in the house that
> would drive their script-readers nuts, along with myself trying to
> explain it to them.
> _______________________________________________
> Ale mailing list
> Ale at ale.org
> http://mail.ale.org/mailman/listinfo/ale
>
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