[ale] OT: Charter Broadband

Mark Wright mpwright at speedfactory.net
Sun Apr 22 20:31:57 EDT 2007


Scott,

I have been using Speedfactory, a local dsl provider for many years  
now.  They have local tech support and they don't freak when I tell  
them I have no microsoft computers.

I still have to pay BS for a phone line.

Mark



On Apr 22, 2007, at 8:17 PM, Scott Castaline wrote:

> William Bagwell wrote:
>> On Sunday 22 April 2007 07:21 pm, Scott Castaline wrote:
>>> Thx, I've forgot about this site. By the way it did turn out to  
>>> be the
>>> modem, which is what I was trying to tell them to begin with.  
>>> They kept
>>> on insisting that it was my equipment/software.
>>
>> Can you put it in bridge mode and use something that works?
>>
>> May be apples to oranges here since I'm on DSL, but the two times  
>> I had to
>> use the "modem" as my ISP intends it to be used, I was not happy  
>> with it
>> at all. Many problems, DNS (which effected speed) and security...
> I was able to connect my box or my wife's box directly to the modem  
> and
> would get the same results. Up & down like a yo-yo. The tech that came
> today actually had run a line test through the modem and the
> signal-to-noise ratio was bad. Popped out the Ambit modem and  
> popped in
> a SA WebSTAR and all seems to be happy except I can't access the  
> status
> page or log pages of the modem like I could on the Ambit. It took 5
> techs on-site and about 20 phone calls to get this done.  
> Unfortunately,
> unless there's another way the only alternative is Bellslowth,  
> which is
> still at 3Mb/s and you usually wind up talking to someone that sounds
> like they're from/in Bangladesh, and trying to sell you their router
> which will allow 2 PCs to each connect at 3Mb/s instead of  
> splitting the
> 3Mb/s, whatever. I guess through compression they maybe able to give
> equiv 6Mbps total bandwidth?
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