[ale] OT vision computers etal

[Nathan]

I think that the key thing here is 'anybody with the know-how'.  Don't 
get me wrong, I would much rather build a computer from 'off the street' 
components and then get the $$ to support it if something goes wrong, 
but it sounds like the client is looking for 1) a one stop shop and 2) a 
one time payment (with 'free' support over the 3 year life of the 
equipment).  Vision offers that and Dell offers that.  I don't know of 
many small Mom and Pop shops that can afford to sell a computer (with 
Windows) for $499 and then provide 24 hour phone support for small 
problems and then free, next day (or 4 hour, if you wanna pay the extra 
$$ to Dell) support, including replacement if necessary, on site for 3 
years after the sale.  Another factor here is that, most of the time, 
the issues aren't going to be hardware related.  I spend much more time 
removing virii, spyware, aware, undorking a profile, etc. than I do 
swapping RAM, hard drives or motherboards (which covers pretty much 
everything else since most OEM mobos have everything integrated into the 
mobo) at most Windows client sites.

Jeff Hubbs wrote:
> Wouldn't you rather have machines that have commodity parts that are 
> field-replaceable by pretty much anybody with the know-how?  I've seen 
> so many situations where operations halted for a day or so just to get 
> Dell parts even for machines that were under warranty, all due to the 
> use of proprietary parts.
>
> Nathan wrote:
>
>   
>> I concur, especially for this type of (I'm assuming here, but..) 
>> non-geek environment.  The folks that will be using these computers just 
>> want them to work when they turn them on, and they want a number to call 
>> when that isn't the case.  As long as the computers are fast enough to 
>> be (comfortably) usable and are relatively user friendly (this is code 
>> for 'running Windows'), the needs are met.  In most cases, Dell will fit 
>> this bill.  They can then hire a local 'computer guy' type (or possibly 
>> find someone in the Church with adequate experience / know how) to get 
>> things setup and user-proofed and to step in when they need more support 
>> than the Dell phone guys can provide.
>> </nathan's 2 cents worth>
>>
>> Jim wrote:
>>  
>>
>>     
>>> I know there are a number of people on here who don't much like Dell, 
>>> but I would be sure to investigate them too.
>>>
>>> Jim.
>>> jtholmes wrote:
>>>
>>>  
>>>    
>>>
>>>       
>>>> My son in law is wanting to engage a company like Vision Computers
>>>> to handle the needs of a medium size church.
>>>> He has seen their ads and is going to visit them soon.
>>>>
>>>> Questions are:
>>>> Who else provides this sort of service locally, he would like
>>>> to talk to a few that provide the same cradle to grave svcs.
>>>>
>>>> The hardware is about 7-8 windows machines and One linux
>>>> machine.
>>>>
>>>> They want to look at leasing  the equipment and having a
>>>> person come on site when problems exist, if the problem
>>>> cannot be fixed over the phone.
>>>>
>>>> thanks in advance for all replys
>>>> jt
>>>>
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