[ale] OT: Good Support Company for 3Com IP Phone System?

[Greg Freemyer]

On 6/1/05, Christopher Fowler wrote:
> On Wed, 2005-06-01 at 11:12, Greg Freemyer wrote:
> 
> > Also, I want to find out what it would cost to get the call detail
> > reporting software.
> >
> 
> How is CDR data retrieved off the unit?
> 

My knowledge of the nbx100 is measured in hours, so I'm a neophite,
but I have played with PBX system before.  I got it for only $2400, so
I took a gamble that it would work for me.  I'm just now trying to
truly understand what I bought.

I'll let you know about CDR retrieval when I find out.

I assume you install reporting software on a (windows) PC somewhere
and it downloads the data from the nbx100's admin IP.

FMI (for my info): Do have all the nbx100's ethernet traffic on your
main lan?  Or do you have a dedicated lan segment for it and somehow
interconnect just tcp/ip admin traffic.

Almost on topic: 
I was thinking of setting up a parrallel (voice) lan segment for the
phone system only.  Then put a virtual IP on our Linux fileserver that
would forward admin traffic from the main lan segment to the voice lan
seqment.

I'm not sure, but I think I would use the IP masquerading feature of IPtables.

Greg
-- 
Greg Freemyer
The Norcross Group
Forensics for the 21st Century