[ale] Hylafax and Vonage
esoteric at 3times25.net
Thu Jan 20 10:31:22 EST 2005
Jason Fritcher wrote:
> Brandon Colbert wrote:
>> Upon switching to Vonage, we have lost the ability to connect with
>> many of our clients. 30-40% of incoming faxes don't complete and
>> about the same number of outgoing ones do not complete. Are there any
>> special settings in hylafax to get it to work correctly over VOIP?
> Just out of curiosity, did you get a "fax" line from Vonage, or are you
> trying to run the fax through your voice line? From what I've read, Vonage
> doesn't do anything to make sure fax works on "voice" lines, and might even
> do things to hinder it so people sign up for a fax line. Iirc, they even
> a different codec on the fax lines that is fax friendly.
Well, I've successfully sent and receive through my vonage voice line.
Then again, I doubt I have the bandwidth usage that he has.
Until later, Geoffrey
More information about the Ale