[ale] DSL switch from Directv

[Geoffrey]

Matt Kern wrote:
> Geoffrey wrote:
> 
>> I had the same choice.  Speakeasy NEVER answered the phone and never 
>> returned calls.  That concerns me when I'm looking to give the money. 
>> If the don't answer or return sales calls, how will it be for service?
> 
> 
> 
> What number are you calling?  I've never even been presented with an 
> option to leave a message, reached a person (and a knowledgeable one at 
> that) 100% of the time and within 4 minutes max of hold time.  Plus, 
> their customer portal site lists the hold times to speak with reps in 
> RT.... I've found their support/sales effort to be refreshingly good 
> after dealing with the likes of HellSouth and Adelphia prior to 
> Telocity/DTV...

I don't recall the #.  Things may well have changed.  This was over a 
year ago.

-- 
Until later: Geoffrey		esoteric at 3times25.net

The latest, most widespread virus?  Microsoft end user agreement.
Think about it...

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