[ale] OT: BellSouth FastAccess DSL

Matty matty91 at bellsouth.net
Sat Nov 9 09:44:39 EST 2002


On Sat, 2002-11-09 at 08:41, Geoffrey wrote:
> 
> 
> Robert Heaven wrote:
> > BellSouth is not the new monopoly in town. In fact they are probably the
> > oldest (if you consider Ma Bell) at over 100 years old. And, yes, they
> > are regulated by the Georgia Public Service Commission
> > (http://www.psc.state.ga.us) with an online complaint web site.
> > 
> > Unfortunately, DSL is a non-regulated service (which is puzzling to me
> > since they are the ONLY ones that can provide the service via their
> > telephone switching network) which means they can do almost anything
> > they want to and get away with it.
> > 
> > But, if enough people flood the PSC with enough (legitimate and
> > documented) complaints maybe they'll do something.
> 
> I don't know about BellSouth, but I had very good success with the PSC 
> when I contacted them regarding a problem with Georgia Natural Gas.  I 
> had been on the phone with GA Gas a number of times, no resolution.  I 
> contacted the PSC by phone, voiced my complaint and GA. Gas called me 
> the next day with the resolution I had been trying to get all week.
> 

I second that :) I called in the same issue regarding an issue with
Georgia Power. Two days later, the issue was solved :)

> 
> -- 
> Until later: Geoffrey		esoteric at 3times25.net
> 
> I didn't have to buy my radio from a specific company to listen
> to FM, why doesn't that apply to the Internet (anymore...)?
> 
> 
> ---
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-- 
Ryan Matteson - UNIX Administrator
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