[ale] PPP/SSH VPN dies randomly

James P. Kinney III jkinney at localnetsolutions.com
Tue Mar 5 07:17:53 EST 2002


No one expects humor from Jim before coffee! Wait, let me try that
again!

Since the critical time is 8-5, I would only force a reset prior to
that. Also, I would look at adding an idle time indicator to the
process. Watching the idle time as a function of down time may give some
other tunable parameters to keep the system up. If it seems common that
the VPN has problems after 8 minutes of idle time, at 7 minutes,
transfer the Idle file. Probably should be a jpg of... wait for it...
steady... almost there...

A COMFY CHAIR!!!!   BWAHAHAHAHA!!!!!

Damn, those guys were funny :)

On Mon, 2002-03-04 at 23:28, Christopher Bergeron wrote:
> Too funny...!  I was actually "assured" (translation: they're liable) that
> our DSL and T1 lines were on different circuits and that the only point of
> failure is the Telco Central Office.  Soooo, your example below could be
> entirely accurate.
> 
> After going through all this trouble, I _do_ need to provide at least uptime
> during business hours without "periodic" breakage.  If 20 people get
> disconnected for 10 seconds it's equivalent to about 2 minutes of downtime.
> My reasoning is that the VPN has to get re-established, they have to log
> back in, get back to the screen they were at, and finally, call me for at
> least 1 minute and complain about the "unreliability" of the network since
> I've put the VPN in.  We moved to the VPN from a $6,000/month dedicated T1
> so I have to try to provide something "reasonably" similar in performance
> (at least from 9-5).
> 
> So starting the VPN in the morning is the solution?
> 
> Should I kill it late at night after the backups have run?  or should I let
> it stay up and if the daily morning start detects that it survived; kill it
> and start it back up?
> 
> -? CB
> 
> 
> 
> > -----Original Message-----
> > From: James P. Kinney III [mailto:jkinney at localnetsolutions.com]
> > Sent: Monday, March 04, 2002 10:56 PM
> > To: Christopher Bergeron
> > Cc: Ale
> > Subject: RE: [ale] PPP/SSH VPN dies randomly
> >
> >
> > Ahh! That's different. I was having horrible visions of another sys
> > admin in a tattered monks robe being tortured by management to perform
> > unholy and impossible tasks.
> >
> > Of course, management may still be like that.
> >
> > If I were in your situation, I would do exactly as you suggested. While
> > the T1 is up (before the A.M. reset) , I would reset the DSL. When it
> > has been verified, then reset the T1.
> >
> > Of course, this does nothing for the hardware between your endpoints.
> > The weakest link is the phone pole outside the office that all this data
> > hangs from. Waiting for that delivery truck to smack it head on at 40
> > mph.
> >
> > "But Mr. Boss!", the admin pleads as the ropes around his wrists tighten
> > again, pulling his shoulders past his ears, his knees creaking as the
> > tendons near the separation point, "It wasn't my fault the UPS truck hit
> > the pole and took out all communications for 18 seconds. It was
> > delivering your new laptop!"
> >
> > "REPENT WORTHLESS ADMIN!". bellows the crimson robed Boss, who was
> > completely unexpected, "Had you been worthy, you would have had the DSL
> > backup line on a separate pole at the BACK to avoid just such a
> > calamity." The fires from the boiling oil shone ominously in his eyes as
> > he ...
> >
> > On Mon, 2002-03-04 at 22:25, Christopher Bergeron wrote:
> > > Okay, lemme rephrase:  I'd _like_ to have 99.99999%
> > availability.  I feel
> > > that I can offer at least that between 8am-7pm EST though.  I
> > have a T1 VPN
> > > with a redundant DSL fallover VPN.  So basically, I have 2
> > pipes between my
> > > locations.  Should I cron the VPN so that it starts every
> > morning at like
> > > 7:30 AM?  Should I kill it just before then, or at COB?  I'd
> > like to have
> > > the VPN as much as possible during "human" hours in case
> > someone works late
> > > or gets in early.
> > >
> > > Our KEY business hours are between 8AM EST and 6PM Central time (roughly
> > > 8am-8pm EST).
> > >
> > > Any suggestions?
> > > -CB
> > >
> > >
> > > > -----Original Message-----
> > > > From: James P. Kinney III [mailto:jkinney at localnetsolutions.com]
> > > > Sent: Monday, March 04, 2002 9:56 PM
> > > > To: Christopher Bergeron
> > > > Cc: Ale
> > > > Subject: RE: [ale] PPP/SSH VPN dies randomly
> > > >
> > > >
> > > > If you're expected to provide 7 nines of VPN reliability, I'm glad I
> > > > don't work for your company!
> > > >
> > > > The only way to get even 99.99% VPM uptime would involve multiple,
> > > > redundant, synchronous data lines. I don't want to even think
> > about the
> > > > engineering costs.
> > > >
> > > > As most places that have VPN's have them automated for
> > connection setup,
> > > > use that to your advantage. Keep a connection test running at
> > intervals
> > > > appropriate to your normal loading. When the connection test fails,
> > > > reroute the VPN traffic before the tunneling to a buffered fifo and
> > > > remake the connection. Dump the buffer through the connection
> > when it's
> > > > ready.
> > > >
> > > > I have never kept a VPN up for days on end. There has always been some
> > > > network glitch outside my control that has required a
> > reconnect. I saw a
> > > > statistic (I need to keep a better log of this stuff) that
> > claimed there
> > > > is a fiber line cut every day in the US.
> > > >
> > > > On Mon, 2002-03-04 at 21:43, Christopher Bergeron wrote:
> > > > > And this is acceptable?  Forgive me for being naive, but that
> > > > would be like
> > > > > using an Operating System that crashed almost daily and wrote
> > > > it off as, "I
> > > > > guess that's just how it has to be".  By definition there
> > has to be a
> > > > > "reason" for it and therefore, a solution.
> > > > >
> > > > > Have you confronted your VPN vendor about it (please say it
> > > > wasn't Cisco)?
> > > > > If so, what was their response?
> > > > >
> > > > > I'm currently adding a VPN watchdog to my crontab, but even
> > 1 minute of
> > > > > downtime per month is a major malfunction.  Someone has to have
> > > > some clues
> > > > > about this.  I'm not using IPsec, I'm using SSH over PPP.  I
> > > > understand that
> > > > > encryption can be finicky, but I have a hard time blaming SSH.
> > > > I'm expected
> > > > > to produce 99.99999% availability and I can't accept anything
> > > > less.  Call me
> > > > > a spoiled Linux user for assuming availability, if you must...
> > > > >
> > > > > :)
> > > > >
> > > > > Anyone have any leads or even starting points for debugging this?
> > > > >
> > > > > Thanks,
> > > > > CB
> > > > >
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: Geoffrey [mailto:esoteric at 3times25.net]
> > > > > > Sent: Monday, March 04, 2002 7:53 PM
> > > > > > To: Christopher Bergeron
> > > > > > Cc: Ale
> > > > > > Subject: Re: [ale] PPP/SSH VPN dies randomly
> > > > > >
> > > > > >
> > > > > > No real help, except to say that this happens to my
> > (commercial) vpn
> > > > > > connectivity on occasion.  It presents an error message
> > > > something to the
> > > > > > effect of: "heartbeat missed, assuming tunnel is down."
> > This is an
> > > > > > ipsec vpn.
> > > > > >
> > > > > > Christopher Bergeron wrote:
> > > > > > > Does anyone have any idea why my VPN connection dies
> > > > > > periodically?  It seems
> > > > > > > to be okay for a few days and then one of the procees goes
> > > > > > defunct and the
> > > > > > > connection goes down.  I'm tunneling ssh over ppp over a T1
> > > > > > connection to
> > > > > > > the 'net on both sides.
> > > > > > >
> > > > > > > Any clues are greatly appreciated...
> > > > > > > -CB
> > > > > > >
> > > > > > >
> > > > > > > ---
> > > > > > > This message has been sent through the ALE general
> > discussion list.
> > > > > > > See http://www.ale.org/mailing-lists.shtml for more info.
> > > > > > Problems should be
> > > > > > > sent to listmaster at ale dot org.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > > > --
> > > > > > Until later: Geoffrey		esoteric at 3times25.net
> > > > > >
> > > > > > I didn't have to buy my radio from a specific company to listen
> > > > > > to FM, why doesn't that apply to the Internet (anymore...)?
> > > > > >
> > > > > >
> > > > > > ---
> > > > > > This message has been sent through the ALE general
> > discussion list.
> > > > > > See http://www.ale.org/mailing-lists.shtml for more info.
> > > > > > Problems should be
> > > > > > sent to listmaster at ale dot org.
> > > > > >
> > > > >
> > > > >
> > > > > ---
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> > > > Problems should be
> > > > > sent to listmaster at ale dot org.
> > > > >
> > > > --
> > > > James P. Kinney III   \Changing the mobile computing world/
> > > > President and COO      \          one Linux user         /
> > > > Local Net Solutions,LLC \           at a time.          /
> > > > 770-493-8244             \.___________________________./
> > > >
> > > > GPG ID: 829C6CA7 James P. Kinney III (M.S. Physics)
> > > > <jkinney at localnetsolutions.com>
> > > > Fingerprint = 3C9E 6366 54FC A3FE BA4D 0659 6190 ADC3 829C 6CA7
> > > >
> > > >
> > > >
> > >
> > >
> > > ---
> > > This message has been sent through the ALE general discussion list.
> > > See http://www.ale.org/mailing-lists.shtml for more info.
> > Problems should be
> > > sent to listmaster at ale dot org.
> > >
> > --
> > James P. Kinney III   \Changing the mobile computing world/
> > President and COO      \          one Linux user         /
> > Local Net Solutions,LLC \           at a time.          /
> > 770-493-8244             \.___________________________./
> >
> > GPG ID: 829C6CA7 James P. Kinney III (M.S. Physics)
> > <jkinney at localnetsolutions.com>
> > Fingerprint = 3C9E 6366 54FC A3FE BA4D 0659 6190 ADC3 829C 6CA7
> >
> >
> >
> 
> 
> ---
> This message has been sent through the ALE general discussion list.
> See http://www.ale.org/mailing-lists.shtml for more info. Problems should be 
> sent to listmaster at ale dot org.
-- 
James P. Kinney III   \Changing the mobile computing world/
President and COO      \          one Linux user         /
Local Net Solutions,LLC \           at a time.          /
770-493-8244             \.___________________________./

GPG ID: 829C6CA7 James P. Kinney III (M.S. Physics)
<jkinney at localnetsolutions.com>
Fingerprint = 3C9E 6366 54FC A3FE BA4D 0659 6190 ADC3 829C 6CA7 



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