[ale] Recommended Support Levels

[Thompson Freeman]

The subject came up on another list I'm on, I went looking on the web, and
I've yet to see results. For the various computing platforms &
applications, what are current industry practices for support
staffing? Failing that - the recommended levels?

What I'm curious about, for an office doing office stuff, how many support
people are needed when the office is MS based? How many when Mac
based? How many when Unix/Linux based? Likewise servers. It seems like
these numbers should be available somewhere, but I simply haven't found
them.

-- 
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The harder I work, the luckier I get.
                    Lee Iacocca
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Thompson Freeman          tfreeman at intel.digichem.net


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