[ale] DirecTV DSL - No Reverse DNS

[Joe Steele]

If you don't get anywhere with customer support, you might try 
sending a message to dnsadmin at telocity.net (which is the mail addr. 
in the SOA records for telocity.net, telocity.com,  and the 
185.65.in-addr.arpa domains).  They may not do anything for you, but 
at least you'd be communicating which someone who should know what's 
what, rather than with a clueless customer support type.

You could point out to them that the zone file for 65.in-addr.arpa 
says that ns1.telocity.net is an authoritative name server for the 
188.65.in-addr.arpa zone, but that SOA queries to ns1.telocity.net 
show that the 188.65.in-addr.arpa zone is not set up (i.e., it's 
what's called a lame server).  In contrast, the 185.65.in-addr.arpa 
zone is set up correctly.

Of course, if you get them to set up the reverse look-up, they should 
go ahead and set up the forward look-up as well 
(65.230.188.65.in-addr.arpa -> dsl-65-188-230-65.telocity.com -> 
65.188.230.65).

--Joe

-----Original Message-----
From:	Ben Alexander [SMTP:ben at bensbox.com]
Sent:	Sunday, January 27, 2002 11:26 AM
To:	'Paul D. Manno'
Cc:	'Ale (E-mail)'
Subject:	RE: [ale] DirecTV DSL - No Reverse DNS

Here's the thing.  A family member's IP is 65.185.226.225.  They've had
the DSL since Telocity, and they reverse lookup works on that ip.  I
signed up after DirecTV DSL took over, and am in a different area of
town, and my ip is 65.188.230.65.  Doing a reverse lookup doesn't even
time out here, just says none.  I'm going to talk to Customer Support
again on Monday and make sure we are on same page.

Ben


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