[ale] AT&T Roadrunner Cable

[Leonard Thornton]

The telephone dweebs wouldn't know Linux if it walked up and bit them on 
the butt.  They are only paid to read from their script and usually don't 
know anything else.

The install techs (the field guys), on the other hand, are pretty bright 
and actually know something about computers and communications.

At 08:30 AM 9/5/2001 -0500, Jason Lynn wrote:
>Whoa... really?  They freaked out when I told them I used Linux yesterday.
>"We don't support Linux.  I can't help you any further.  If you had 
>Windows, I could help you."  And this was their 2nd tier tech support.
>~
>I'll see if I can get that Motorola instead.  Thanks!!
>~
>Jason
>~
>
>>BTW....the tech I had spoke Linux.......don't move the NIC.......
>>
>>At 08:08 AM 9/5/2001 -0500, Jason Lynn wrote:
>>>Well, I come back after the weekend and for some reason my connection is
>>>dead.  I am getting an IP from DHCP just fine, but I couldn't ping the
>>>gateway or anything else for that matter.  After chatting with AT&T, I
>>>found out that my modem transmit power is too low.  Has anyone else come
>>>across this problem???
>>>~
>>>I have a technician coming out on Friday.  This means I'll have to move my
>>>NIC from my Linux box to my Win box so I don't confuse the tech (or give
>>>him/her an excuse to walk out).  This is going to be an pain in the...
>>>neck... so if anyone out there knows where to find the "overdrive" switch
>>>for the shark-fin 3com cable modem, I'd appreciate it.  ;)
>>>~
>>>Jason
>>>
>>>
>>>_________________________________________________________________
>>>Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp
>>>
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>>>body.
>>
>>The difficult while you wait.....the impossible overnight.
>>
>>Leonard Thornton
>>Intelis, Inc.
>>5960 Crooked Creek Rd
>>Suite 30
>>Norcross, GA  30092
>>
>>Office: 770.825.0032
>>Fax:            770.825.0028
>>Cellular:       404.583.5402
>>Pager:          888.785.9188
>>Email:          Leonard at Intelis-Inc.net
>>http://www.intelis-inc.com
>>http://www.intelis-inc.net
>>
>>
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>>body.
>
>_________________________________________________________________
>Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp
>
>--
>To unsubscribe: mail majordomo at ale.org with "unsubscribe ale" in message body.

The difficult while you wait.....the impossible overnight.

Leonard Thornton
Intelis, Inc.
5960 Crooked Creek Rd
Suite 30
Norcross, GA  30092

Office: 770.825.0032
Fax:            770.825.0028
Cellular:       404.583.5402
Pager:          888.785.9188
Email:          Leonard at Intelis-Inc.net
http://www.intelis-inc.com
http://www.intelis-inc.net


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